Agiloft Platinum Partner for Australia, New Zealand and SE Asia
The engine behind Saasam’s key applications.
Saasam are proud to be an Agiloft Platinum Partner for the Australian, New Zealand and SE Asian regions. We’ve been utilising Agiloft for clients since 2011 and the adaptive enterprise-class technology platform is ‘the engine’ behind a number of Saasam’s applications.
U.S. based Agiloft is an internationally recognised provider of web-based agile business process software and consistently rates highly in independent business software reviews.
Focused on mid to large companies that need robust automation, Agiloft provides deep and rapid customisation that easily adapts to serve a wide range of vertical industries. Founded in 1991, the company has achieved steadily accelerating growth and today has over 2.5 million users depending on Agiloft to manage their Service Desk, Contracts, Assets, Repairs, Changes, Billing, CRM, Regulatory Compliance, and custom processes.
Something we love about Agiloft is that the company provides an unconditional 90 day guarantee. They understand that the success of their business depends on total customer satisfaction, so they won’t charge a cent if you are not absolutely delighted with what the product can do for your organisation.
Key Features of Agiloft
The highly adaptive Agiloft engine allows you to easily modify and extend the system to automate business processes without the need for programming. You can define an unlimited number of custom workflows, business rules, groups, teams, tables, fields and relationships. You can configure the system to satisfy your exact needs, using just your browser; and entire new functions can be added and related seamlessly to the out-of-the-box tables in just a few hours.
The Agiloft J2EE-based technology platform handles a database of ten million records as easily as a database of five thousand. Scale your staff from 3 to 30,000 users without changing platforms.
An independent security firm executes regular audits of the Agiloft hosting infrastructure and application software; and in keeping with the firm’s core principal of transparency, Agiloft publish the results for clients to review. Thanks to the sophisticated security model, your staff, customers, partners, suppliers and affiliates can access the information appropriate for them 24/7 with full security, and you can enjoy a 360 degree view of your business. The system supports unlimited custom groups and provides fine grained access control down to the record and field level for complete process and data access control.
Fully Custom Interface
The entire interface is under your control with your choice of colours, fonts, logo, and text, and you can create entirely custom interfaces using the end user portal template engine. Over 70% of the brain is devoted to visual processing, so why not make your important customers feel at home by providing a look and feel that dynamically adapts based on their login?
Full Range of Deployment Options
Agiloft is a pure web application, available either as a SaaS hosted service or for purchase and deployment behind your firewall. You may choose to deploy it as a pure SaaS service to gain a quick ROI without needing to provision any hardware, then move the system in-house to a Windows or Linux server for tight integration with LDAP, Exchange and other sensitive systems. How easy is it to move? It takes just 6 mouse clicks.
Agiloft includes built in integration with standards such as LDAP and Exchange, but it also supports Web Services, REST and Scripting interfaces for custom integration. The generalized External System Adapter allows you to sync with any other system, using your choice of programming language.
The Audit and History functions can automatically track every record change, every login and every action so that you can meet the needs of government compliance and internal or external audits, without sacrificing productivity. Auditability is gained as a free side effect of business process automation.
Full Cost Control
Some companies will charge you with additional costs for every module or upgrade. Agiloft is different. Everything is included in the core package because the clever people at Agiloft know that the more flexibility and freedom Agiloft gives you, the more you will want to use it.